/* Fix 'N Repair — Repair Portal
   Tokens: Navy #161850 / #2d3180, Red #e8312a, Surface #f4f5fb
   Type: Manrope (UI), IBM Plex Mono (ticket numbers, codes) */

:root{
  --navy:#161850; --navy-2:#2d3180; --red:#e8312a; --red-dark:#c81f19;
  --surface:#f4f5fb; --line:#e1e3f0; --ink:#161850; --muted:#6b6f9a;
  --good-bg:#eafaf1; --good-ink:#0f7a4a; --warn-bg:#fff4e8; --warn-ink:#b45a12;
  --radius:14px; --radius-sm:9px;
  --font:'Manrope',system-ui,-apple-system,"Segoe UI",sans-serif;
  --mono:'IBM Plex Mono',ui-monospace,Menlo,monospace;
}
*{box-sizing:border-box}
.fnr-app,.fnr-kiosk,.fnr-modal{font-family:var(--font);color:var(--ink);-webkit-font-smoothing:antialiased}
.fnr-app input,.fnr-app select,.fnr-app textarea,.fnr-app button,
.fnr-kiosk input,.fnr-kiosk select,.fnr-kiosk textarea,.fnr-kiosk button,
.fnr-modal input,.fnr-modal select,.fnr-modal textarea,.fnr-modal button{font:inherit}
.fnr-app *:focus-visible,.fnr-kiosk *:focus-visible,.fnr-modal *:focus-visible{outline:2px solid var(--navy-2);outline-offset:2px}

.fnr-wordmark{font-weight:800;font-size:15px;letter-spacing:.06em;color:var(--navy)}
.fnr-wordmark::before{content:"";display:inline-block;width:9px;height:9px;background:var(--red);border-radius:2px;margin-right:8px;vertical-align:1px}
.fnr-wordmark.small{font-size:13px}
.fnr-eyebrow{font-size:11px;letter-spacing:.1em;font-weight:800;color:var(--red);text-transform:uppercase}
.fnr-logo-img{height:34px;display:block}

/* ---------- Kiosk (customer check-in) ---------- */
.fnr-kiosk{min-height:100vh;background:var(--surface);padding:36px 16px 60px}
.fnr-kiosk-shell{max-width:720px;margin:auto}
.fnr-kiosk h1{font-size:34px;letter-spacing:-.8px;margin:14px 0 6px}
.fnr-lead{color:var(--muted);margin:0 0 22px;font-size:15px}
.fnr-card,.fnr-simple-form{background:#fff;border:1px solid var(--line);border-radius:var(--radius);padding:22px;margin:14px 0}
.fnr-card h2{font-size:15px;margin:0 0 16px;display:flex;align-items:center;gap:10px}
.fnr-subhead{font-size:13px;font-weight:800;color:var(--navy);margin:22px 0 10px;padding-top:18px;border-top:1px solid var(--line)}
.fnr-step{width:22px;height:22px;border-radius:50%;background:var(--navy);color:#fff;font-size:12px;font-weight:800;display:flex;align-items:center;justify-content:center;flex:none}
.fnr-grid2{display:grid;grid-template-columns:1fr 1fr;gap:14px}
.fnr-app label,.fnr-kiosk label,.fnr-modal label{font-size:12.5px;font-weight:700;color:var(--navy);display:block}
.fnr-app label small,.fnr-kiosk label small,.fnr-modal label small{font-weight:500;color:#9497c2}
.fnr-app input,.fnr-app select,.fnr-app textarea,
.fnr-kiosk input,.fnr-kiosk select,.fnr-kiosk textarea,
.fnr-modal input,.fnr-modal select,.fnr-modal textarea{
  width:100%;border:1.5px solid var(--line);border-radius:var(--radius-sm);
  padding:13px 14px;background:#fff;margin-top:6px;min-height:46px;
}
.fnr-app input:focus,.fnr-app select:focus,.fnr-app textarea:focus,
.fnr-kiosk input:focus,.fnr-kiosk select:focus,.fnr-kiosk textarea:focus,
.fnr-modal input:focus,.fnr-modal select:focus,.fnr-modal textarea:focus{border-color:var(--navy-2)}
.fnr-laptop-only{display:none}

/* Step wizard */
.fnr-wizard-progress{display:flex;align-items:center;gap:14px;margin:0 0 18px}
.fnr-wizard-dots{display:flex;gap:6px}
.fnr-wizard-dots span{width:26px;height:5px;border-radius:3px;background:var(--line)}
.fnr-wizard-dots span.active{background:var(--red)}
.fnr-wizard-dots span.done{background:var(--navy-2)}
.fnr-wizard-label{font-size:12px;font-weight:700;color:var(--muted)}
.fnr-wizard-step{display:none}
.fnr-wizard-step.active{display:block;animation:fnr-step-in .18s ease}
@keyframes fnr-step-in{from{opacity:0;transform:translateY(4px)}to{opacity:1;transform:translateY(0)}}
.fnr-wizard-nav{display:flex;gap:10px;margin-top:16px}
.fnr-wizard-nav .fnr-btn{flex:1}
#fnr-wizard-back{flex:0 0 auto;min-width:100px}

.fnr-choice-row{display:grid;grid-template-columns:1fr 1fr;gap:12px}
.fnr-choice{position:relative}
.fnr-choice input{position:absolute;opacity:0}
.fnr-choice span{display:block;border:1.5px solid var(--line);border-radius:12px;padding:16px;cursor:pointer;min-height:64px}
.fnr-choice input:checked+span{border-color:var(--navy);background:var(--surface);box-shadow:inset 0 0 0 1px var(--navy)}
.fnr-choice b,.fnr-choice small{display:block}
.fnr-choice small{margin-top:4px;color:var(--muted);font-weight:500}

.fnr-btn{border:0;border-radius:10px;padding:13px 18px;font-weight:800;cursor:pointer;text-decoration:none;font-size:14px;min-height:46px}
.fnr-btn.primary{background:var(--red);color:#fff}
.fnr-btn.primary:hover{background:var(--red-dark)}
.fnr-btn.secondary{background:#fff;border:1.5px solid var(--line);color:var(--navy)}
.fnr-btn.dark{background:var(--navy);color:#fff}
.fnr-btn.danger{background:#fff;border:1.5px solid var(--red-dark);color:var(--red-dark)}
.fnr-btn.danger:hover{background:#fdeceb}
.fnr-btn.ghost{background:transparent;color:#c7c9e6}
.fnr-btn.wide{width:100%}
.fnr-message{font-size:13.5px;margin-top:12px}
.fnr-message.good{padding:14px;background:var(--good-bg);color:var(--good-ink);border-radius:var(--radius-sm)}
.fnr-message.bad{padding:14px;background:#fdeceb;color:var(--red-dark);border-radius:var(--radius-sm)}
.fnr-reprint-row{margin-top:12px;display:flex;gap:8px;flex-wrap:wrap}
.fnr-acc-row{display:grid;grid-template-columns:1fr 74px auto;gap:8px;margin:8px 0;align-items:center}
.fnr-link{border:0;background:none;color:var(--red);cursor:pointer;font-weight:700;padding:0}

/* ---------- Employee sign-in ---------- */
.fnr-login{max-width:420px;margin:8vh auto;background:#fff;border:1px solid var(--line);border-radius:18px;padding:28px;text-align:center}
.fnr-login h1{font-size:24px;margin:14px 0 4px}
.fnr-login p{color:var(--muted);margin:0 0 18px;font-size:14px}
.fnr-tech-grid{display:grid;grid-template-columns:1fr 1fr;gap:10px;margin-bottom:6px}
.fnr-tech-tile{display:flex;flex-direction:column;align-items:center;gap:6px;background:var(--surface);border:1.5px solid var(--line);border-radius:12px;padding:16px 8px;cursor:pointer;min-height:96px}
.fnr-tech-tile:hover{border-color:var(--navy-2)}
.fnr-tech-initial{width:34px;height:34px;border-radius:50%;background:var(--navy);color:#fff;font-weight:800;display:flex;align-items:center;justify-content:center}
.fnr-tech-name{font-weight:800;font-size:13.5px}
.fnr-tech-store{font-size:11px;color:var(--muted)}

/* Store-first sign-in (no employee names shown until after the PIN) */
.fnr-store-grid{display:grid;grid-template-columns:1fr 1fr;gap:10px;margin-bottom:6px}
.fnr-store-tile{background:var(--surface);border:1.5px solid var(--line);border-radius:12px;padding:22px 8px;cursor:pointer;min-height:80px;font-weight:800;font-size:15px;color:var(--navy)}
.fnr-store-tile:hover{border-color:var(--navy-2);background:#eef0fd}
.fnr-manager-tile{
  display:block;width:100%;margin-top:8px;
  background:var(--navy);color:#fff;border:1.5px solid var(--navy);
  border-radius:12px;padding:14px 8px;cursor:pointer;font-weight:800;font-size:14px;
}
.fnr-manager-tile:hover{background:var(--navy-2);border-color:var(--navy-2)}
.fnr-pin-step p{margin:14px 0 10px;font-weight:700;color:var(--navy)}
.fnr-pin-dots{display:flex;justify-content:center;gap:10px;margin-bottom:16px}
.fnr-pin-dots span{width:14px;height:14px;border-radius:50%;border:2px solid var(--line);background:#fff}
.fnr-pin-dots span.filled{background:var(--navy);border-color:var(--navy)}
.fnr-keypad{display:grid;grid-template-columns:repeat(3,1fr);gap:10px;margin-bottom:16px}
.fnr-keypad button{background:var(--surface);border:1.5px solid var(--line);border-radius:12px;font-size:19px;font-weight:700;padding:16px 0;cursor:pointer;color:var(--navy)}
.fnr-keypad button:active{background:#e7e9f7}
.fnr-keypad .fnr-key-clear,.fnr-keypad .fnr-key-back{font-size:13px;font-weight:800;color:var(--red)}

/* ---------- Employee app shell ---------- */
.fnr-topbar{height:64px;display:flex;justify-content:space-between;align-items:center;padding:0 22px;border-bottom:1px solid var(--line);background:#fff;position:sticky;top:0;z-index:20;gap:14px}
.fnr-who{display:flex;flex-direction:column;align-items:flex-end;margin-left:auto;margin-right:14px;line-height:1.25}
.fnr-who span{font-weight:800;font-size:13px}
.fnr-who small{color:var(--muted);font-size:11px}
.fnr-nav{display:flex;gap:4px;padding:10px 18px;border-bottom:1px solid var(--line);background:#fff;position:sticky;top:64px;z-index:19;overflow-x:auto}
.fnr-nav button,.fnr-nav a{border:0;background:transparent;padding:10px 15px;border-radius:9px;font-weight:800;color:var(--muted);text-decoration:none;cursor:pointer;white-space:nowrap;font-size:14px}
.fnr-nav button.active{background:var(--navy);color:#fff}
.fnr-tab{display:none}
.fnr-tab.active{display:block}

.fnr-stores-overview{display:flex;gap:10px;padding:16px 18px 0;background:var(--surface)}
.fnr-stores-overview[hidden]{display:none}
.fnr-store-card{display:flex;flex-direction:column;align-items:flex-start;gap:4px;background:#fff;border:1.5px solid var(--line);border-radius:12px;padding:14px 18px;flex:1;cursor:pointer;text-align:left}
.fnr-store-card:hover{border-color:var(--navy-2)}
.fnr-store-name{font-weight:800;font-size:13.5px;color:var(--navy)}
.fnr-store-active{font-size:12px;color:var(--muted);font-family:var(--mono)}
.fnr-store-oldest{font-size:11px;color:var(--muted)}
.fnr-store-flag{font-size:10px;font-weight:800;color:var(--red-dark);background:#fdeceb;padding:3px 8px;border-radius:999px;margin-top:2px}

.fnr-toolbar{display:flex;gap:10px;padding:16px 18px;background:var(--surface);flex-wrap:wrap}
.fnr-toolbar input{max-width:460px;flex:1}
.fnr-toolbar input,.fnr-toolbar select{border:1.5px solid var(--line);border-radius:var(--radius-sm);padding:11px 13px;background:#fff;min-height:44px}
.fnr-summary{display:flex;gap:10px;padding:0 18px 16px;background:var(--surface);flex-wrap:wrap}
.fnr-summary>div{background:#fff;border:1px solid var(--line);border-radius:12px;padding:12px 16px;min-width:140px}
.fnr-summary b{display:block;font-size:22px;font-family:var(--mono)}
.fnr-summary span{font-size:11.5px;color:var(--muted);font-weight:600}

.fnr-kanban{display:flex;gap:12px;overflow-x:auto;padding:0 18px 24px;min-height:70vh;background:var(--surface);align-items:flex-start}
.fnr-column{width:250px;min-width:250px;background:#eceefb;border-radius:14px;padding:9px}
.fnr-column>header{display:flex;justify-content:space-between;font-size:12.5px;padding:8px;font-weight:800;color:var(--navy)}
.fnr-column>header span{background:#dadcf2;border-radius:999px;padding:2px 8px;font-family:var(--mono);font-size:11px}
.fnr-card-list{min-height:80px}
.fnr-ticket-card{background:#fff;border:1px solid var(--line);border-left:4px solid var(--navy-2);border-radius:10px;padding:12px;margin:8px 0;cursor:grab}
.fnr-ticket-card.stale{border-left-color:var(--red)}
.fnr-card-top{font-size:10px;color:var(--muted);font-weight:800;font-family:var(--mono);display:flex;justify-content:space-between}
.fnr-ticket-card h3{font-size:14.5px;margin:8px 0 2px}
.fnr-ticket-card p{font-size:12.5px;margin:0;color:#3c3f6b}
.fnr-ticket-card small{display:block;color:var(--muted);margin-top:4px}
.fnr-badges{display:flex;gap:5px;flex-wrap:wrap;margin-top:10px}
.fnr-badges em{font-size:9.5px;font-style:normal;font-weight:800;border-radius:6px;padding:4px 6px;background:#eef0fa;color:var(--navy)}
.fnr-badges .out{background:var(--warn-bg);color:var(--warn-ink)}
.fnr-badges .in{background:var(--good-bg);color:var(--good-ink)}
.fnr-badges .so{background:#fdeceb;color:var(--red-dark)}
.fnr-badges .transit{background:#eef0fd;color:var(--navy-2)}
.fnr-badges .stale-flag{background:#fdeceb;color:var(--red-dark)}
.fnr-ticket-card footer{text-align:right;font-size:10px;color:#a8abd1;margin-top:9px;font-family:var(--mono)}

.fnr-alert{background:#fdeceb;border-bottom:1px solid #f6b8b3;padding:14px 18px;box-shadow:inset 0 0 0 1px rgba(232,49,42,.12)}
.fnr-alert-title{font-size:12.5px;font-weight:900;color:var(--red-dark);text-transform:uppercase;letter-spacing:.03em;display:flex;align-items:center;gap:8px}
.fnr-alert-title::before{content:"";width:9px;height:9px;border-radius:50%;background:var(--red);box-shadow:0 0 0 0 rgba(232,49,42,.6);animation:fnr-pulse 1.8s infinite}
@keyframes fnr-pulse{
  0%{box-shadow:0 0 0 0 rgba(232,49,42,.55)}
  70%{box-shadow:0 0 0 8px rgba(232,49,42,0)}
  100%{box-shadow:0 0 0 0 rgba(232,49,42,0)}
}
.fnr-alert-item{display:flex;justify-content:space-between;align-items:center;gap:10px;background:#fff;border:1px solid #f6b8b3;border-radius:11px;padding:11px 14px;margin-top:8px;flex-wrap:wrap}
.fnr-alert-item strong,.fnr-alert-item span,.fnr-alert-item small{display:block}
.fnr-alert-item small{color:var(--muted)}

.fnr-panel-head{padding:30px 24px 14px;max-width:900px;margin:auto}
.fnr-panel-head h2{font-size:26px;margin:6px 0;letter-spacing:-.5px}
.fnr-panel-head p{color:var(--muted)}
.fnr-simple-form{max-width:900px;margin:0 auto 30px;padding:26px}
.fnr-simple-form h3{font-size:13px;text-transform:uppercase;letter-spacing:.05em;color:var(--muted);margin:22px 0 10px}
.fnr-simple-form h3:first-of-type{margin-top:0}
.fnr-simple-form>label{margin:14px 0}
.fnr-special-submit{margin-top:14px}
.fnr-pricing-frame{width:calc(100% - 36px);height:75vh;margin:0 18px 24px;border:1px solid var(--line);border-radius:12px}
.fnr-checkin-embed-wrap{padding:0 18px 24px}
.fnr-checkin-embed{width:100%;height:80vh;border:1px solid var(--line);border-radius:12px;background:#fff}
.fnr-empty{margin:24px;background:#fff;border:1px solid var(--line);border-radius:12px;padding:22px;color:var(--muted)}

/* ---------- Customers directory ---------- */
.fnr-customer-list{max-width:900px;margin:0 auto 30px;padding:0 18px}
.fnr-customer-row{display:flex;justify-content:space-between;align-items:center;background:#fff;border:1px solid var(--line);border-radius:12px;padding:14px 16px;margin:8px 0;cursor:pointer}
.fnr-customer-row:hover{border-color:var(--navy-2)}
.fnr-customer-row h3{margin:0;font-size:15px}
.fnr-customer-row small{color:var(--muted)}
.fnr-customer-meta{text-align:right}
.fnr-customer-meta b{display:block;font-size:18px;font-family:var(--mono)}
.fnr-customer-meta span{font-size:11px;color:var(--muted)}
.fnr-customer-tickets{display:grid;grid-template-columns:1fr 1fr;gap:10px}
.fnr-customer-ticket{background:var(--surface);border:1px solid var(--line);border-left:4px solid var(--navy-2);border-radius:10px;padding:12px;cursor:pointer}
.fnr-customer-ticket h3{font-size:13.5px;margin:6px 0 2px}
.fnr-customer-ticket small{color:var(--muted)}


/* ---------- Ticket modal ---------- */
.fnr-modal{position:fixed !important;inset:0 !important;background:rgba(22,24,80,.55);z-index:2147483647;display:flex;align-items:center;justify-content:center;padding:18px}
.fnr-modal[hidden]{display:none}
.fnr-modal-card{width:min(880px,96vw);max-height:92vh;overflow:auto;background:#fff;border-radius:18px;padding:26px;position:relative;display:flex;flex-direction:column}
.fnr-modal-close{
  position:absolute;right:14px;top:14px;z-index:5;
  width:40px;height:40px;border-radius:50%;border:0;
  background:var(--red);color:#fff;font-size:22px;line-height:1;font-weight:800;
  display:flex;align-items:center;justify-content:center;cursor:pointer;
  box-shadow:0 3px 10px rgba(232,49,42,.35);
}
.fnr-modal-close:hover{background:var(--red-dark)}
.fnr-ticket-head{display:flex;justify-content:space-between;padding-right:32px;gap:12px}
.fnr-ticket-head h2{margin:4px 0;font-size:22px}
.fnr-ticket-head p{margin:0;color:var(--muted);font-family:var(--mono)}
.fnr-custody{height:max-content;border-radius:999px;padding:8px 12px;font-size:10.5px;font-weight:900}
.fnr-custody.in{background:var(--good-bg);color:var(--good-ink)}
.fnr-custody.out{background:var(--warn-bg);color:var(--warn-ink)}
.fnr-custody.transit{background:#eef0fd;color:var(--navy-2)}
.fnr-detail-grid{display:grid;grid-template-columns:1fr 1fr;gap:12px;margin:18px 0}
.fnr-detail{background:var(--surface);border-radius:12px;border-left:4px solid var(--navy-2);padding:14px}
.fnr-detail.warning{background:var(--warn-bg);border-left-color:var(--warn-ink);border:1px solid #f7cb96;border-left:4px solid var(--warn-ink)}
.fnr-detail span{display:block;font-size:10px;text-transform:uppercase;color:#9497c2;font-weight:800;letter-spacing:.04em}
.fnr-detail b{display:block;margin-top:6px}
.fnr-detail small{display:block;color:var(--muted);margin-top:6px;line-height:1.55}
.fnr-section{border-top:1px solid var(--line);padding-top:18px;margin-top:18px}
.fnr-section h3{font-size:12.5px;text-transform:uppercase;letter-spacing:.05em;color:var(--muted);margin:0 0 12px;font-weight:800}
.fnr-section-hint{font-size:12.5px;color:var(--muted);margin:-6px 0 12px;line-height:1.5}
.fnr-notify-label{font-size:11px;font-weight:800;text-transform:uppercase;letter-spacing:.04em;color:#9497c2;margin:12px 0 8px}
.fnr-notify-label:first-child{margin-top:0}

.fnr-chip-row{display:flex;flex-wrap:wrap;gap:8px}
.fnr-chip{background:var(--surface);border:1px solid var(--line);border-radius:999px;padding:6px 12px;font-size:12.5px;font-weight:700;color:var(--navy)}
.fnr-chip.muted{color:var(--muted);font-weight:500}

.fnr-assign-row{margin:16px 0}

.fnr-location-row{display:flex;gap:8px;align-items:center}
.fnr-location-row select{width:auto;flex:1;min-width:0;margin-top:0}
.fnr-location-row .fnr-btn{flex:1}
.fnr-location-note{font-size:13px;color:var(--muted);margin:0 0 10px}
.fnr-location-note b{color:var(--navy)}

.fnr-note-composer{display:flex;gap:10px;align-items:flex-start}
.fnr-note-composer textarea{flex:1;border:1.5px solid var(--line);border-radius:var(--radius-sm);padding:11px 13px;min-height:44px;resize:vertical}
.fnr-note-composer textarea:focus{border-color:var(--navy-2)}
.fnr-note-composer .fnr-btn{flex:none}
.fnr-notes-list{margin-top:14px;display:flex;flex-direction:column;gap:10px;max-height:220px;overflow-y:auto}
.fnr-note-item{background:var(--surface);border-radius:10px;padding:10px 13px}
.fnr-note-meta{display:flex;justify-content:space-between;font-size:11px;color:var(--muted);margin-bottom:4px}
.fnr-note-meta b{color:var(--navy);font-weight:800}
.fnr-note-item p{margin:0;font-size:13px;color:#3c3f6b;line-height:1.5;white-space:pre-wrap}
.fnr-empty-inline{font-size:12.5px;color:var(--muted);padding:6px 0}

.fnr-cash-form{display:grid;grid-template-columns:1fr 1fr auto;gap:10px;align-items:end}
.fnr-cash-form label{margin:0}
.fnr-cash-form .fnr-btn{min-width:170px}

.fnr-modal-actions{
  display:flex;justify-content:space-between;align-items:center;gap:10px;flex-wrap:wrap;
  margin:20px -26px -26px;padding:16px 26px;
  border-top:1px solid var(--line);background:#fff;
  position:sticky;bottom:0;
}
.fnr-actions-utility,.fnr-actions-primary{display:flex;gap:8px;flex-wrap:wrap}

@media(max-width:700px){
  .fnr-grid2,.fnr-choice-row,.fnr-detail-grid,.fnr-tech-grid,.fnr-store-grid,.fnr-customer-tickets,.fnr-cash-form{grid-template-columns:1fr}
  .fnr-toolbar,.fnr-topbar{flex-direction:column;align-items:stretch;height:auto;gap:10px}
  .fnr-who{align-items:flex-start;margin:0}
  .fnr-nav{top:0;overflow:auto}
  .fnr-summary,.fnr-stores-overview{overflow:auto;flex-wrap:nowrap}
  .fnr-kiosk{padding:20px 12px 40px}
  .fnr-kiosk h1{font-size:27px}
  .fnr-wizard-nav{flex-direction:column}
  #fnr-wizard-back{width:100%}
  .fnr-note-composer{flex-direction:column}
  .fnr-location-row{flex-direction:column;align-items:stretch}
  .fnr-modal-actions{flex-direction:column-reverse;align-items:stretch}
  .fnr-actions-utility,.fnr-actions-primary{flex-direction:column}
  .fnr-modal-actions .fnr-btn{width:100%}
}


/* ---------- v3.12 faster check-in ---------- */
.fnr-span2{grid-column:1/-1}
.fnr-quick-field{margin:4px 0 10px}
.fnr-quick-label{display:block;font-size:12.5px;font-weight:800;color:var(--navy);margin-bottom:7px}
.fnr-quick-cards{display:flex;flex-wrap:wrap;gap:8px}
.fnr-quick-cards button{appearance:none;border:1.5px solid var(--line);background:#fff;color:var(--navy);border-radius:11px;padding:11px 14px;font:inherit;font-size:13px;font-weight:800;cursor:pointer;transition:.15s}
.fnr-quick-cards button:hover{border-color:var(--navy-2);transform:translateY(-1px)}
.fnr-quick-cards button.active{background:var(--navy);border-color:var(--navy);color:#fff;box-shadow:0 5px 14px rgba(22,24,80,.16)}

/* ---------- v3.12 CRM workspace ---------- */
.fnr-tab[data-panel="customers"]{background:#f6f7fb;min-height:calc(100vh - 120px);padding-bottom:30px}
.fnr-crm-head{display:flex;justify-content:space-between;align-items:flex-end;gap:20px;padding:26px 28px 16px;max-width:none;margin:0}
.fnr-crm-head h2{font-size:30px;letter-spacing:-.7px;margin:5px 0}
.fnr-crm-head p{max-width:760px;margin:0;color:var(--muted)}
.fnr-crm-head-actions{display:flex;gap:9px;flex-wrap:wrap}
.fnr-crm-toolbar{padding:0 28px 14px;display:flex;gap:14px;align-items:center}
.fnr-crm-toolbar>input{flex:1;min-width:260px;border:1.5px solid var(--line);border-radius:12px;padding:12px 14px;background:#fff}
.fnr-crm-filter-chips{display:flex;gap:7px;flex-wrap:wrap}
.fnr-crm-filter-chips button{border:1px solid var(--line);background:#fff;border-radius:999px;padding:8px 11px;font-size:11.5px;font-weight:800;color:var(--muted);cursor:pointer}
.fnr-crm-filter-chips button.active{background:var(--navy);color:#fff;border-color:var(--navy)}
.fnr-crm-layout{display:grid;grid-template-columns:minmax(300px,34%) 1fr;gap:16px;padding:0 28px;min-height:640px}
.fnr-customer-list{max-width:none;margin:0;padding:0;background:#fff;border:1px solid var(--line);border-radius:16px;overflow:auto;max-height:74vh}
.fnr-customer-row{margin:0;border:0;border-bottom:1px solid var(--line);border-radius:0;padding:15px 16px}
.fnr-customer-row:last-child{border-bottom:0}
.fnr-customer-row.active{background:#eef0fd;box-shadow:inset 4px 0 0 var(--navy-2)}
.fnr-customer-row:hover{background:#f8f9fd;border-color:var(--line)}
.fnr-mini-tags{display:flex;flex-wrap:wrap;gap:5px;margin-top:7px}
.fnr-mini-tag{font-size:9.5px;font-weight:800;border-radius:999px;padding:4px 7px;background:#eef0fd;color:var(--navy-2)}
.fnr-crm-detail{background:#fff;border:1px solid var(--line);border-radius:16px;padding:24px;min-width:0;min-height:640px}
.fnr-crm-empty-state{height:100%;min-height:420px;display:flex;flex-direction:column;align-items:center;justify-content:center;color:var(--muted);text-align:center}
.fnr-crm-empty-state b{font-size:18px;color:var(--navy);margin-bottom:5px}
.fnr-crm-customer-head{display:flex;justify-content:space-between;gap:18px;align-items:flex-start;padding-bottom:18px;border-bottom:1px solid var(--line)}
.fnr-crm-customer-head h2{font-size:28px;margin:5px 0}
.fnr-crm-customer-head p{margin:0;color:var(--muted);font-family:var(--mono)}
.fnr-crm-card{margin-top:16px;border:1px solid var(--line);border-radius:14px;padding:18px;background:#fff}
.fnr-crm-card>h3,.fnr-crm-section-head h3{margin:0 0 7px;font-size:14px;color:var(--navy)}
.fnr-crm-section-head{display:flex;justify-content:space-between;gap:15px;align-items:flex-start;margin-bottom:10px}
.fnr-crm-section-head p{margin:0;color:var(--muted);font-size:12px}
.fnr-customer-tickets{display:flex;flex-direction:column;gap:9px}
.fnr-crm-ticket{display:flex;justify-content:space-between;gap:16px;align-items:center;border:1px solid var(--line);border-radius:12px;padding:13px 14px;background:var(--surface)}
.fnr-crm-ticket-main{min-width:0;flex:1}
.fnr-crm-ticket h3{margin:5px 0 2px;font-size:14px}
.fnr-crm-ticket small{color:var(--muted)}
.fnr-crm-ticket-actions{display:flex;gap:7px;flex-wrap:wrap;justify-content:flex-end}
.fnr-tag-editor{display:flex;gap:7px;flex-wrap:wrap}
.fnr-tag-toggle{appearance:none;border:1px solid var(--line);background:#fff;color:var(--muted);border-radius:999px;padding:7px 10px;font-size:11px;font-weight:800;cursor:pointer}
.fnr-tag-toggle.active{background:#fdeceb;border-color:#f2aaa6;color:var(--red-dark)}
.fnr-modal-actions-inline{display:flex;justify-content:flex-end;margin-top:18px}

/* ---------- v3.12 payment area ---------- */
.fnr-payment-section{padding-bottom:72px}
.fnr-cash-form{grid-template-columns:.75fr .8fr 1.35fr auto}
.fnr-modal-card{padding-bottom:42px}
.fnr-modal-actions{margin-top:34px}

/* Keep the sticky footer from covering the receipt fields. */
.fnr-payment-section + .fnr-modal-actions{margin-top:28px}

@media(max-width:900px){
  .fnr-crm-head,.fnr-crm-toolbar{padding-left:16px;padding-right:16px}
  .fnr-crm-layout{grid-template-columns:1fr;padding:0 16px}
  .fnr-customer-list{max-height:340px}
  .fnr-crm-detail{min-height:460px}
  .fnr-crm-toolbar{flex-direction:column;align-items:stretch}
  .fnr-crm-head{align-items:flex-start;flex-direction:column}
  .fnr-cash-form{grid-template-columns:1fr 1fr}
}
@media(max-width:650px){
  .fnr-cash-form{grid-template-columns:1fr}
  .fnr-crm-ticket{align-items:flex-start;flex-direction:column}
  .fnr-crm-ticket-actions{width:100%}
  .fnr-crm-ticket-actions .fnr-btn{flex:1}
}


/* v3.13 — work order is always available from repair details */
.fnr-actions-utility{display:flex;gap:9px;flex-wrap:wrap;align-items:center}
.fnr-work-order-btn{font-weight:850}
.fnr-payment-section{margin-bottom:26px}
.fnr-modal-actions{padding-top:18px;border-top:1px solid var(--line)}
@media(max-width:650px){
  .fnr-actions-utility,.fnr-actions-primary{width:100%}
  .fnr-actions-utility .fnr-btn,.fnr-actions-primary .fnr-btn{width:100%}
}


/* ---------- v3.16 make / brand check options ---------- */
.fnr-check-options{display:grid;grid-template-columns:repeat(auto-fit,minmax(128px,1fr));gap:9px}
.fnr-check-option{appearance:none;border:1.5px solid var(--line);background:#fff;color:var(--navy);border-radius:12px;padding:12px 13px;font:inherit;font-size:13px;font-weight:800;cursor:pointer;display:flex;align-items:center;gap:9px;text-align:left;transition:.15s}
.fnr-check-option:hover{border-color:var(--navy-2);background:#fafaff;transform:translateY(-1px)}
.fnr-checkmark{width:20px;height:20px;border-radius:50%;border:1.5px solid #cbd5e1;display:inline-flex;align-items:center;justify-content:center;font-size:12px;color:transparent;background:#fff;flex:0 0 auto}
.fnr-check-option.active{border-color:var(--navy);background:#f0f1ff;box-shadow:inset 0 0 0 1px var(--navy)}
.fnr-check-option.active .fnr-checkmark{background:var(--navy);border-color:var(--navy);color:#fff}
.fnr-brand-other-wrap{margin-top:10px}
.fnr-brand-other-wrap[hidden]{display:none!important}
@media(max-width:650px){.fnr-check-options{grid-template-columns:repeat(2,minmax(0,1fr))}}